1. Introduction

Ayureva, operated by Dr. Arti Singh (BAMS), is committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage in consultations with us.

2. Information We Collect

3. How We Use Your Information

• Provide Ayurvedic consultations and treatment services
• Maintain accurate medical records and treatment history
• Communicate about appointments, treatments, and follow-ups
• Process payments and manage billing
• Improve our services and website functionality
• Comply with legal and regulatory requirements
• Send important updates about our services (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• With healthcare professionals involved in your treatment (with your consent)
• With trusted service providers who assist in our operations (under strict confidentiality agreements)
• In case of medical emergencies where disclosure is necessary for your safety

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Staff training on privacy and confidentiality

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another provider
• Objection: Object to processing of your personal information
• Withdraw consent: Withdraw consent for marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to enhance your website experience:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies (with your consent)

You can control cookie settings through your browser preferences.

8. International Patients

For international patients, we comply with applicable data protection laws including GDPR. Your information may be transferred and processed in India, where our practice is located. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

We do not knowingly collect personal information from children under 18 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information